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Customer Service Advisor

USAA

Scottsdale, AZ
12 days ago
$43,680.00 - $76,610.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join USAA as a Customer Service Advisor and empower members to achieve financial security through expert advice and tailored insurance solutions. This full-time role involves advising business owners on insurance and risk management while working in a supportive, team-oriented environment.

Key Responsibilities

  • Advise business owners on insurance and risk management
  • Resolve customer needs and provide solutions
  • Build and maintain relationships with members and insurance carriers
  • Ensure compliance with risk and insurance standards
  • Calculate Insurance to Value (ITV) for various property types

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 1 year of insurance sales and service experience
  • Valid Property and Casualty insurance license for home state

Preferred Qualifications

  • 2 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays and volunteer hoursCareer path planning and continuing education