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Job Description
Join USAA as a Customer Service Advisor and empower members to achieve financial security through expert advice and tailored insurance solutions. This full-time role involves advising business owners on insurance and risk management while working in a supportive, team-oriented environment.
Key Responsibilities
Advise business owners on insurance and risk management
Resolve customer needs and provide solutions
Build and maintain relationships with members and insurance carriers
Ensure compliance with risk and insurance standards
Calculate Insurance to Value (ITV) for various property types
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience
Valid Property and Casualty insurance license for home state
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays and volunteer hoursCareer path planning and continuing education