Join DriveTime as a Loan Advisor and help customers navigate their auto loans while maintaining positive relationships. You will engage with customers to negotiate payment plans and support them in achieving vehicle ownership. Enjoy flexible part-time hours and a range of benefits in a fun, growth-oriented environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate, negotiate with, and build relationships with customers
Navigate multiple systems to review account information and process payments
Monitor and ensure follow-up on loan repayment agreements
Assist customers with debt repayment plans
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(k) planCompany-paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off