Part Time Associate Patient Care Coordinator - Waukesha, WI
Optum
Waukesha, WI
2 days ago
$16.00 - $27.69
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Job Description
Join Optum as a Part Time Associate Patient Care Coordinator in Waukesha, WI, where you'll enhance health outcomes by connecting patients with essential care and resources. Enjoy a collaborative culture with career development opportunities and a competitive benefits package.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, providing excellent customer service
Handles confidential information appropriately
Prioritizes emergency needs
Maintains current physician on-call schedules
Enters and updates patient demographic and financial information
Obtains necessary applications and forms
Collects patient liabilities and balances the cash box daily
Coordinates patient admission needs and bed assignments
Ensures audit accuracy standards are met
May perform other duties as requested
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
Intermediate level of proficiency with Microsoft Office products
Ability to work on a rotating schedule
Must be 18 years of age or older
Preferred Qualifications
2+ years of customer service experience in a hospital setting
2+ years of scheduling experience in a clinical setting
Experience in a medical office or emergency department
Knowledge of medical terminology
Experience with electronic medical records system
Benefits & Perks
$2,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution