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Part Time Associate Patient Care Coordinator - Waukesha, WI

Optum

Waukesha, WI
2 days ago
$16.00 - $27.69

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Part Time Associate Patient Care Coordinator in Waukesha, WI, where you'll enhance health outcomes by connecting patients with essential care and resources. Enjoy a collaborative culture with career development opportunities and a competitive benefits package.

Key Responsibilities

  • Greets visitors and patients in person
  • Communicates by telephone or video conferencing, providing excellent customer service
  • Handles confidential information appropriately
  • Prioritizes emergency needs
  • Maintains current physician on-call schedules
  • Enters and updates patient demographic and financial information
  • Obtains necessary applications and forms
  • Collects patient liabilities and balances the cash box daily
  • Coordinates patient admission needs and bed assignments
  • Ensures audit accuracy standards are met
  • May perform other duties as requested

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience in an office setting or professional work environment
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work on a rotating schedule
  • Must be 18 years of age or older

Preferred Qualifications

  • 2+ years of customer service experience in a hospital setting
  • 2+ years of scheduling experience in a clinical setting
  • Experience in a medical office or emergency department
  • Knowledge of medical terminology
  • Experience with electronic medical records system

Benefits & Perks

$2,000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution