Join Optum as an Associate Patient Care Coordinator, where you'll be the first point of contact for patients, ensuring accurate and compassionate care. You'll play a crucial role in obtaining and verifying patient information while providing essential support to improve health outcomes in the community.
Key Responsibilities
Act as the first point of contact for patients and families
Ensure accurate and timely entry of demographic information into the ADT system
Verify patient information and insurance details
Meet CMS billing requirements and document compliance
Collect and enter required data with emphasis on accuracy
1+ years of experience with requesting and processing financial payments
Beginner level of proficiency working with computers/data entry
Ability to work from 6:00pm – 4:30am, Thursday - Sunday
Preferred Qualifications
1+ years of experience working in a hospital Patient Registration department or healthcare insurance company
General understanding of insurance policies and procedures
Working knowledge of medical terminology
Benefits & Perks
Sign-on bonus for external applicantsPaid Time Off starting from the first pay periodMedical, Dental, and Vision plans401(k) Savings PlanEducation ReimbursementEmployee Assistance ProgramVoluntary benefits (e.g., pet insurance, legal insurance)