Join Graham Healthcare Group as a Physician Outreach Coordinator, where you will facilitate communication between referral sources and internal staff to ensure timely and accurate physician orders. This role involves analyzing order reports, educating teams, and managing high volumes of calls and emails in a dynamic healthcare environment.
Key Responsibilities
Analyze order tracking report to obtain compliant documentation in a timely manner
Educate internal staff and sales team as well as referral sources on expectations for timely return of orders
Triage high-priority orders to limit potential issues
Process the receipt of signed orders within Forcura
Handle high volume of incoming and outgoing calls; meet established metrics on daily phone call goals
Manage and respond to emails in Outlook
Complete Request to Add Physician workflow
Required Qualifications
High school education or GED equivalent
Knowledge of Microsoft Office; proficient in Microsoft Outlook
Strong communication and customer service skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Preferred Qualifications
Familiarity with medical terminology
Benefits & Perks
Competitive Pay with opportunity for advancementVarious medical, dental, and vision insurance optionsCompany paid life insurance and disability benefitsPre-tax FSA and HSA plans15 days PTO that grows with tenure, 6 paid holidays, 1 personal day401k plan and pension50% discounts on tuition for selected courses