Certified Medical Assistant - West Pod at Mercy Health | GoHealth Urgent Care summary:
Certified Medical Assistants support urgent care providers by assisting with patient examinations and treatments, managing check-in and registration, and performing essential clinical tasks such as taking vital signs and phlebotomy. They ensure smooth patient flow, maintain medical records, and prepare treatment rooms while adhering to healthcare protocols. This role requires certification, strong communication skills, and involves administrative and clinical responsibilities in a fast-paced healthcare environment.
Medical Assistant
EXCELLENT BONUS PROGRAM:
You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s).
Mercy , one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the St. Louis, MO area.
At
GoHealth Urgent Care , we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The
Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.
Essential Functions
- Register patients, verify insurance, and process co-pays.
- Schedule appointments and coordinate specialist referrals.
- Answer patient inquiries and update them on care status.
- Inform staff of patient flow and assist with patient preparation.
- Record medical history, take vitals, and escalate critical cases.
- Perform point-of-care testing (e.g., flu, strep, ECG).
- Perform phlebotomy and administer injections as needed.
- Maintain exam rooms, stock supplies, and manage inventory.
- Update medical records and scan documents.
- Answer phone calls and handle mail.
- Perform patient follow-up and maintain reception area.
- Handle opening/closing duties, cash out, and secure the building.
- Conduct daily equipment checks and submit repair tickets.
- Perform additional duties as assigned.
Additional Knowledge, Skills and Abilities Required
- Basic Medical Assistant duties
- Ability to type quickly, basic computer knowledge
- Proficient in Microsoft Word and Excel
- Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
- Exceptional written and verbal communication skills
- Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference
Our positions offer:
- Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education
- EMR training
- Direct mentoring relationships with providers and market leadership
- Competitive compensation & monthly bonuses
- 5-Weeks Paid Time Off
- Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching
Requirements:
- High School Diploma required
- Graduate of Medical Assisting Program preferred
- Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association)
One of the following certifications is required:
- CCMA - Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
- CMA - Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
- RMA - Registered Medical Assistant (verified through AMT, American Medical Technologists)
- NCMA - National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
- NRCMA - Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
- LPN or RN (Licensed Practical Nurse or Registered Nurse)
- EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
GoForward:
When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you’ll have more opportunities to expand your professional experience and utilize your advanced clinical training.
#INDCS
Keywords:
Certified Medical Assistant, patient care, phlebotomy, vital signs, urgent care, EMR, medical records, clinical support, patient registration, insurance verification