Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll ensure accurate financial transactions in a healthcare setting. You'll manage billing inquiries, payment postings, and collections while maintaining compliance with healthcare regulations. With a strong focus on customer service and financial accuracy, this role is vital to our operations.
Key Responsibilities
Demonstrate knowledge of insurance processes, including deductibles, out-of-pockets, and copays
Accurately record payments from patients and insurance companies
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and assist with payment arrangements
Initiate collection efforts for past-due accounts
Maintain detailed records of all interactions related to patient accounts
Ensure compliance with healthcare billing regulations
Generate reports on accounts receivable status and collections efforts
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability