Per Diem Associate Patient Care Coordinator - Waukesha, WI
Optum
Waukesha, WI
3 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Associate Patient Care Coordinator and play a vital role in providing excellent patient care. You will support a collaborative team, enhance patient experiences, and contribute to the financial and clinical goals of the organization.
Key Responsibilities
Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
Enters and updates patient demographic and financial information
Obtains appropriate applications and forms, confirming signatures are on file
Provides patients with financial responsibility information and collects patient liabilities
Works with partnering departments to ensure all aspects of the patient's encounter are completed
Provides wayfinding instructions and assists with hospital information as requested
Coordinates patient admission needs, bed assignments, and tracking boards
Meets or exceeds audit accuracy standards
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
Basic level of proficiency in Microsoft Office Products
Ability to work within the hours of 6:30am to 8:00pm Monday - Friday and weekends from 7:45am to 4:00pm
Must be 18 years of age or older
Preferred Qualifications
Experience in a medical office or hospital admitting/registration office
Experience with electronic medical records system
Knowledge of medical terminology
Benefits & Perks
$750 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution