Join Citizens as a Branch Manager where you will lead your team to deliver exceptional customer experiences and drive sales growth. You'll foster a customer-centric culture, develop talent, and engage with the community, all while achieving ambitious performance goals.
Key Responsibilities
Lead team in exceeding customer expectations
Spearhead branch performance and sales growth
Create and sustain a customer-centric culture
Implement coaching plans for team performance
Communicate business priorities effectively
Direct colleague and sales activities to meet targets
Engage with local community to build customer relationships
Required Qualifications
High School diploma or equivalent
Leadership experience with proven ability to coach and develop
4 years sales management experience in Retail or Branch Banking
Successful record of managing objectives in meeting sales goals
Drive an exceptional customer experience
Maintain strong partnerships with community & civic organizations
Compliance with SAFE Act requirements
Preferred Qualifications
Associate’s or Bachelor’s degree
Experience in retail banking
Talent sourcing & assessment
Benefits & Perks
Comprehensive medical, dental, and vision coverageRetirement benefitsMaternity/paternity leaveFlexible work arrangementsEducation reimbursementWellness programsPaid time off policy exceeding mandatory requirements