Senior Patient Care Coordinator/Medical Assistant - Seattle, WA
Optum
Woodinville, WA
26 days ago
$19.86 - $38.85
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Job Description
Join Optum as a Senior Patient Care Coordinator/Medical Assistant and contribute to improving health outcomes. You will work with a dedicated team to provide exceptional patient care while supporting financial, clinical, and service goals in a dynamic environment.
Key Responsibilities
Provide front and back-office support in a float Patient Care Coordinator/Scheduler role
Answer phone calls from multiple queues
Deliver high levels of customer service
Process prior authorization requests
Verify patient insurance eligibility and benefits
Intake and update patient demographic information
Schedule and manage patient appointments
Submit specialist referrals
Resolve customer service inquiries
Provide direct patient care as a medical assistant
Prepare exam rooms and document patient encounters
Required Qualifications
High School Diploma/GED (or higher)
3+ years of customer service experience
1+ years of medical front office or surgery scheduling experience
1+ years of basic computer software experience
1+ years experience as an MA-R or an MA-C
Preferred Qualifications
Surgery scheduling experience
EPIC experience
Prior authorization experience
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits