Join NAPA as a Store Parts Professional, where you'll provide exceptional customer service while assisting with parts orders and technical inquiries. This role demands excellent communication and organizational skills in a fast-paced environment, offering opportunities for career growth and development.
Key Responsibilities
Provide prompt and courteous service to customers
Process orders with accuracy and efficiency
Assist customers in meeting their needs
Maintain customer satisfaction and resolve issues
Demonstrate product knowledge and sales support functions
Participate in training as needed
Perform other tasks assigned by management
Required Qualifications
High School Diploma or equivalent
Ability to establish good relations with customers
Functionally literate and capable of understanding part numbers
Excellent communication and organizational skills
Enjoy working in a fast-paced setting
ASE Parts Specialist certification
Knowledge of the local area and ability to operate a manual transmission vehicle
Ability to work retail hours
Preferred Qualifications
Experience with TAMS point-of-sale system
Ability to process various payment methods
Visually capable of recognizing letters and numbers
Ability to stand and walk for an entire shift
Capacity to lift and move parts and boxes up to 60 pounds
Ability to bend or stoop and reach upper shelves
Skill in using moving aids for heavy equipment
Benefits & Perks
Outstanding health benefits401KCareer development opportunitiesSupportive company culture