Join Intuit as a Business Tax Analyst and help customers navigate their business tax returns remotely. Leverage your expertise in tax preparation and customer service while contributing to a mission-driven company recognized for its workplace culture.
Key Responsibilities
Provide tax advice and full-service business return preparation
Assist customers with product inquiries and tax calculations
Create high-quality customer interactions using deep customer empathy
Utilize government websites and professional resources to deliver solutions
Apply defined practices and procedures to troubleshoot customer issues
Document customer interactions and work towards company performance metrics
Required Qualifications
3+ years of business tax preparation experience
Extensive knowledge of federal and state tax laws
Experience preparing 1065 and/or 1120-S tax returns for at least 20 clients per season
Minimum 2 seasons of personal tax preparation experience
Must possess an active Preparer Tax Identification Number (PTIN)
Ability to work a minimum of 20 hours per week
Strong customer service skills
Excellent verbal and written communication skills
Critical thinking and problem-solving skills
Proficient with technology and commercial tax preparation software
Preferred Qualifications
Bookkeeping experience
Experience preparing business tax returns for service industry customers