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Job Description
Join USAA as a Senior Fraud Policy Advisor, where you'll collaborate with the Fraud Prevention Team to develop policies that mitigate fraud loss while enhancing member service. You will play a vital role in managing fraud risks and implementing the Identity Theft Prevention Program, making a significant impact in the financial security of our members.
Key Responsibilities
Guide cross-functional team members in fraud risk management
Influence business strategies and solutions related to fraud risk
Execute risk assessments with business partners
Identify operational inefficiencies and emerging fraud management risks
Provide guidance on regulatory requirements
Manage and respond to regulatory requests
Brief executive management on enterprise projects
Mentor peers and team members
Develop training plans tied to fraud risk management
Required Qualifications
Bachelor’s Degree OR 4 years of related experience
6 years of fraud risk management experience in financial services
4 years of fraud, compliance, risk, or regulatory related experience
Demonstrated analytical, organizational, and problem-solving abilities
Strong interpersonal skills
Knowledge of federal laws, rules, and regulations related to fraud
Preferred Qualifications
US military experience or military spouse/domestic partner
Hands-on SQL experience for data extraction and analysis
Strong knowledge in Fraud Policy areas
Ability to collaborate with Digital or Technology product managers
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with holidays and volunteer hoursWellness programsCareer path planning and continuing education