Manager, Operations (Behavioral Health Utilization Management Specialty team)
Blue Shield of California
Placerville, CA
14 days ago
Job Description
Join Blue Shield of California as the Manager of Operations for the Behavioral Health Utilization Management Specialty team. You will lead daily operations, drive performance, and enhance team effectiveness while ensuring compliance and fostering a positive workplace culture.
Key Responsibilities
Oversee day to day operations and performance oversight
Establish operational objectives for the department
Develop and support non-clinical processes
Oversee caseload management and adherence to requirements
Develop production standards and monitor productivity
Provide coaching and mentoring to staff
Identify process improvement opportunities
Required Qualifications
College degree or equivalent experience
Minimum 7 years relevant experience
3 years of management experience
Understanding of management approaches
Functional expertise in the area of responsibility