Join Staples as a Customer Service Representative at Quill.com, where you'll build strong customer relationships and manage accounts to drive sales. Enjoy a supportive culture and flexible benefits while making a significant impact on customer satisfaction.
Key Responsibilities
Build long-term relationships with customers
Manage book of business through productivity and pipeline management
Collaborate with internal business partners
Ensure client satisfaction and deliver exceptional service
Drive sales and achieve profit margins for existing customer accounts
Meet or exceed productivity metrics and goals
Make outbound sales calls to grow customer base
Educate customers on products, programs, and consolidation opportunities
Required Qualifications
High school diploma or G.E.D
6 months+ of relevant experience in sales or customer service role
Effective communication (oral and written)
Effective relationship building skills
Ability to work on-site at least 4 days per week
Preferred Qualifications
Proven account management or other relevant experience
Bachelor's Degree
Benefits & Perks
Inclusive culture with associate-led Business Resource GroupsFlexible PTO (22 days)7 observed paid holidaysOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs