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Job Description
Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative and be part of a dedicated team ensuring accurate financial transactions in healthcare. This role requires strong knowledge in insurance processes, excellent customer service skills, and a commitment to compliance.
Key Responsibilities
Demonstrate knowledge of insurance processes including deductibles and copays
Accurately record payments from patients and insurance companies
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and provide explanations of charges
Initiate collection efforts for past-due accounts
Maintain detailed records of all interactions related to patient accounts
Ensure compliance with healthcare billing regulations including HIPAA
Generate reports on accounts receivable status and collections efforts
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability