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Job Description
Join to apply for the Admission Counselor role at Concordia University, Nebraska
Join to apply for the Admission Counselor role at Concordia University, Nebraska
ADMISSIONS COUNSELOR
- Concordia University is needing an Admissions Counselor who wants to be a part of this mission. If you thrive in a Christian atmosphere and community-driven environment, you will enjoy Concordia University's community feel. The Admission Counselor position represents Concordia University at the frontline of the recruitment process. This position serves as a member of the Admission team in the department of undergraduate admission. This position is primarily responsible for developing and managing recruitment and enrollment activities for a territory, leveraging both part-time remote ambassadors and campus-based student workers. The enrollment counselor also collaborates with multiple departments, off-campus entities, and influencers to recruit and enroll new students at Concordia in support of campus enrollment goals. This is a full-time position with full-time benefits package. Coordinates efforts of remote employees and on-campus student workers, along with on-campus faculty and staff resources, to optimize recruiting effectiveness.
- Knows and understands all printed materials on admission and other office support systems such as registrar, financial aid and support services.
- Is familiar with specific academic programs and the institutional philosophy of recruitment.
- Collaborates with Financial Aid regarding student expected family contribution to determine federal and institutional financial resources available to meet the needs of the student.
- Oversees student financial aid worksheet process and submits to Financial Aid prior to mailing of Financial Aid Offer. Understands and communicates financial aid packages to new students effectively and accurately.
- Works closely with the Advancement, Alumni, and academic program areas to coordinate tours, off-site events, and visit opportunities.
- provides follow-up to students and parents via phone, letters, e-mail and scheduling of appointments.
- Develops and analyzes data of past productivity with recruitment projections and personal schedules in order to plan a strategy of visiting and cultivating other sources for recruiting students.
- Exercises discretion and independent judgement in evaluating program effectiveness, assessing outcomes and developing improved programming, showing flexibility in the achievement of goals for programs/events.
- Hires and manages student workforce to initiate communication such as phone calls, e-mails and letters to prospective students in managed territory.
- Undergraduate degree with liberal arts background.
Knowledge of SCT Banner software preferred.
- Knowledge of Customer Relationship Management (CRM) software preferred.
Proficiency in use of software applications including Microsoft applications, databases, spreadsheets and word processing required.
Understanding of customer service principles and generational service needs.
- Ability to travel, rent vehicles, drive in large cities and fly in commercial aircrafts.
Concordia University graduate preferred.
- Committed to an environment of encouragement, teamwork, and excellence within a Christian University.
- Demonstrate character qualities of enthusiasm, courtesy, flexibility, integrity, gratitude, kindness, self-control, perseverance, and punctuality.
- Job functionEducation and Training
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