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Job Description
Join us as a General Manager where you'll lead a team to provide financial solutions and drive store success through exceptional customer service. With hands-on coaching and growth opportunities, you can make a significant impact on your team and career.
Key Responsibilities
Manage overall store performance and meet/exceed Company performance standards
Coach, lead, and develop team members
Identify local marketing strategies and community events
Examine and process loan/pawn applications
Enforce adherence to quality standards and regulations
Supervise cash management and loss prevention
Conduct opening and closing procedures
Participate in hiring and retention of employees
Develop work schedules
Handle complex customer situations
Maintain store appearance and address facility needs
Work efficiently in a fast-paced environment
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role
Operations experience in a leadership capacity
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish)
Benefits & Perks
Paid on-the-job trainingAccess to a learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMedical insurance options401(k) retirement plan with company matchCompany-sponsored life and AD&D insuranceVoluntary benefits optionsMental health resources and life coachingDiscounts from retailersPaid time off starting with 12 days in the first year