Per Diem Patient Services Representative Associate - Saint Paul, MN
Optum
Eagan, MN
17 days ago
$16.00 - $28.85
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Per Diem Patient Services Representative Associate, where you will be the first point of contact for patients, providing essential support and compassionate care. Your role will help improve health outcomes and ensure a welcoming environment in a dynamic healthcare setting.
Key Responsibilities
Greet and welcome patients in person
Collect and verify demographic, insurance, and benefits information
Check in and interview patients to complete required paperwork
Obtain and explain cost information to patients
Address and resolve claim issues or registration errors
Provide customer service for inbound and outbound telephone calls
Assist in scheduling add-on appointments
Mentor other staff and provide technical direction as needed
Required Qualifications
6+ months of customer service experience
Intermediate level of proficiency with Microsoft Office products
Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire
Ability to work on a Per Diem basis, at least 1 shift per week starting at 6:30am, 7:00am & 9:00am
Must be 18 years of age or older
Preferred Qualifications
Revenue Cycle experience
General office experience
Epic experience
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution$750 sign-on bonus for external applicants