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Job Description
Join Optum as an Associate Patient Care Coordinator to enhance health outcomes through excellent customer service and teamwork. Work in a dynamic environment supporting patient care processes while enjoying comprehensive benefits and career development opportunities.
Key Responsibilities
Complete set processes and protocols
Support care team and deliver excellent customer service
Verify patient information and document in Electronic Health Record (EPIC)
Perform clerical and administrative duties related to patient care
Fulfill patient needs over phone
Required Qualifications
1+ years of Microsoft Office experience
1+ years of receptionist experience in a medical office
1+ years of experience in a healthcare setting
Excellent communication skills and phone etiquette
Preferred Qualifications
Knowledge/understanding of CPT/ICD-10 coding
Benefits & Perks
Paid Time OffMedical Plan optionsDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramVoluntary Benefits (e.g., pet insurance, legal insurance)