Join DISH as a Customer Retention Representative and enjoy paid training while helping customers with their needs. This role focuses on inbound calls, allowing you to drive customer satisfaction while earning competitive pay and uncapped commission.
Key Responsibilities
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and stay focused on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts including evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion
Growth mindset
Customer service
Dependability
Integrity
Benefits & Perks
Paid trainingTime offMedical, Dental, Vision, Life Insurance packagesHSA401(K) with company matchEmployee Stock Purchasing ProgramTuition ReimbursementComplimentary DISH TVDiscounts on Sling TV and Boost Mobile plans