Senior Personal Service Counselor (Universal Banker)
Together Credit Union
St. Louis, MO
27 days ago
Job Description
Join Together Credit Union as a Senior Personal Service Counselor, where you'll assist members with savings and lending functions while leading and mentoring your team. This role emphasizes relationship-building, exceptional customer service, and driving sales growth, all within a collaborative branch environment.
Key Responsibilities
Assist members in all phases of savings and lending functions
Train, lead, and coach team members
Process financial transactions accurately
Build relationships with members and identify financial needs
Perform underwriting and document loans
Follow up on loan performance and membership appointments
Prepare various management reports
Participate in community events to enhance business opportunities
Required Qualifications
High school diploma
Minimum of 4 years of related professional experience
Federal registration with the Nationwide Mortgage Licensing System and Registry
Notary Public Certifications (may be obtained after hire through training)
Preferred Qualifications
Passionate commitment to deliver exceptional service
Strong interpersonal skills
Organizational, listening, problem solving, and verbal and written communication skills