As an Order Processor at Golden Waffles, you'll play a key role in ensuring customer orders are processed accurately and efficiently. Your proficiency in computer systems and strong customer service skills will help maintain high standards of order fulfillment and customer satisfaction.
Key Responsibilities
Accurately process customer orders
Verify order details for completeness and accuracy
Ensure orders are processed within established timeframes
Respond to customer inquiries regarding order status and shipping details
Track orders from placement through delivery
Maintain accurate records of orders and customer interactions
Collaborate with sales, warehouse, and shipping teams
Required Qualifications
High school diploma or equivalent
Minimum of 2 years of experience in order processing, customer service, or a related administrative role
Proficient in using computer systems and software including order management systems and Microsoft Office applications
Strong attention to detail and accuracy in data entry and order processing
Excellent customer service skills
Good organizational and time management skills
Effective follow-up skills
Preferred Qualifications
Additional education in business administration or a related field