Join Optum as a Registration Representative and be the first point of contact for patients at Northern Light Health. In this full-time role, you will ensure a seamless registration process while providing exceptional customer service and support in a dynamic healthcare environment.
Key Responsibilities
Greet visitors and patients, ensuring excellent customer service
Enter and update patient demographic and financial information
Obtain and confirm signatures on required documents
Provide financial responsibility information and collect patient liabilities
Coordinate patient admission needs and assist with hospital information
Maintain compliance with policies and procedures
Required Qualifications
High School Diploma/GED (or higher)
6+ months of experience in an office or customer service setting
Beginner level of proficiency with Windows applications
Influenza vaccination or commitment to receive it
Ability to work a flexible schedule
Must be 18 years of age or older
Preferred Qualifications
1+ years of registration experience in a hospital or medical setting
Understanding of medical terminology
Working knowledge of insurance policies and procedures
Previous experience working for Northern Light Health
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionPaid training (2-3 weeks)