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Job Description
The Regional Agent Channel Manager is responsible for all aspects of partner recruitment, enablement, growth of the sales funnel, and selling the Cox Business and Cox Commercial Services portfolio. Individual contributor managing and developing channel partner relationships within assigned multi-state sales territory. Sells into a wide range of customer types and sizes including enterprise accounts (Fortune 1000) with channel partners by providing discovery, pricing, proposals and order entry for partner opportunities. In addition, provides customer account management selling across the full portfolio of Cox Commercial Services including HN, RapidScale, Segra, etc. that the channel partner is supporting.
Delivers account growth and account management for mid-market customers up through and including enterprise accounts for Cox Business. Responsible for increasing revenue through partners by supporting customer meetings, Quarterly Business Reviews, collaboration with Cox Business Service Management, Sales Engineering and Complex Billing. Reviews quotes, RFPs, and other customer documents to develop and prepare effective proposals and/or responses.
Collaborate effectively with the local Technology Service Distributor field sales organizations to increase revenue sold through channel partners. Plays a lead role in targeting and cultivating key customer and opinion leader relationships within TSD and Channel Partner companies within assigned multi-state territory.
Develop a robust channel partner ecosystem that generates consistent sales results based on channel partner profiles, rankings and business/sales plans. Collaborates across Sales Engineering, Marketing, Sales Support, Alliances and Partnerships, Channel Development Managers, Account Managers, Fulfillment, Legal and finance to maximize sales opportunities with assigned channel partners.
Acquires and assesses customer feedback to determine current satisfaction levels and future market needs and trends.
~ The Regional ACM will represent all Cox Commercial services at national and regional industry events
~ Act as a positive Brand Ambassador internally and externally to increase brand awareness for Cox Business, Cox Private Networks, Hospitality Networks, RapidScale, and Segra in support of Channel Sales strategy.
~ Set mutual success metrics with top channel partners and execute a go-to-market sales plan.
Proactively manage large channel partner sold customers including quarterly business reviews, account growth plans, customer and partner education, collaboration with Service Management, Complex Billing SME, Sales Engineering and Executive Leadership.
Recruit new channel partners into the program based on their profile and propensity to sell Cox Business, Cox Private Networks, Hospitality Networks and Cloud solutions.
Travel to attend regional and national partner events regularly.
Marketing, Sales, Operations etc.) with 10 years of experience in a related field (i.e. Marketing, Sales, Sales Operations, etc.); Proficiency and relative work experience using Windows-based PCs, Microsoft Office, and a CRM- customer relationship management tool.
Marketing, Sales, Operations, etc.); Marketing, Sales, Operations etc.).
~ Experience in telecommunications, technology, or cloud solutions desired.
~5+ years of channel partner sales experience preferred.
In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $36,600.seven paid holidays throughout the calendar year; Sales