Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
North Little Rock, AR
1 month ago
$16/hour during training, increased after licensing
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Job Description
Join TTEC as a remote Bilingual Customer Service and Sales Representative and advance your career while helping customers. You'll receive paid training to become a licensed healthcare insurance agent, with all licensing fees covered. Enjoy a supportive work environment and a comprehensive benefits package.
Key Responsibilities
Assist individuals in understanding their coverages and selecting products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional customer needs and help upgrade products or services
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
Integrity to follow HIPAA guidelines
Strong customer service orientation
Strong computer navigation skills
High speed internet (>25 mbps download and 10 mbps upload)
Preferred Qualifications
Aptitude to learn about becoming a licensed insurance associate
Benefits & Perks
FREE licensing courseAll state licensing exam fees coveredYearly renewal of license providedBase wage of $16/hr during trainingIncreased pay and performance-based bonuses after licensingPTO, tuition reimbursement, health and wellness incentives