Join Optum as an Associate Patient Care Coordinator, where you'll be the first point of contact for patients, ensuring they receive the quality care they need. Your role will involve accurate data entry, insurance verification, and providing compassionate service to improve health outcomes. This position offers a competitive salary, comprehensive benefits, and opportunities for career development.
Key Responsibilities
Maintain knowledge of registration requirements across various units
Ensure accurate entry of demographic information
Verify patient identity to avoid duplication of medical record numbers
Review accounts for accuracy and required documentation
Meet CMS billing requirements and document completion
Collect and enter demographic and financial data accurately
Obtain patient signatures on required forms
Monitor and address tasks associated with the Mede/Analytics PAI tool
Verify insurance benefits and document information accurately
Request payment from patients at time of registration
Required Qualifications
High School Diploma/GED
1+ years of customer service experience
1+ years of experience with requesting and processing financial payments
Beginner level of proficiency working with computers/data entry
Ability to work from 6:00pm – 4:30am, Thursday - Sunday
Preferred Qualifications
1+ years of experience working in a hospital Patient Registration department or related roles
General understanding of insurance policies and procedures
Working knowledge of medical terminology
Able to perform basic mathematics for payment calculation
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical, Dental, Vision, Life & AD&D Insurance401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits