Field Based Practice Engagement Specialist - Phoenix, AZ
Optum
Paradise Valley, AZ
23 hours ago
$71,600 - $140,600
Job Description
As a Field Based Practice Engagement Specialist at Optum, you will play a pivotal role in engaging contracted providers to enhance health outcomes through value-based care. Enjoy a flexible work environment, contribute to community health, and be part of a culture that values inclusion and professional growth.
Key Responsibilities
Drive engagement and process improvement to improve quality within contracted physicians
Meet with non-engaged providers to discuss the importance of value-based care arrangements
Expand the network through obtaining contracts with provider offices
Perform network analysis and strategy development and implementation
Recommend utilization or expansion of networks for various products
Serve as a key resource on complex and/or critical issues
Train and educate across departments on sales tactics
Perform other duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
2+ years of face-to-face customer service experience
1+ years of experience with behavioral change management
1+ years of experience with excellent verbal and written communication skills
Access to a designated quiet workspace with ability to secure Protected Health Information (PHI)
Live within a commutable distance to Phoenix and surrounding communities
Access to reliable transportation and ability to travel 75% of the time within 150 miles
Current and non-restricted state of Arizona driver’s license and state-required insurance
Preferred Qualifications
Project management experience
Knowledgeable in understanding contracts
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)