Join ABM Industries as a Custodial Supervisor in Holland, Michigan, where you'll lead operations, enhance client relationships, and ensure top-notch service delivery. With a focus on teamwork and efficiency, you'll play a crucial role in maintaining high standards in custodial services.
Key Responsibilities
Establish and maintain strong client relationships
Serve as main point-of-contact for client liaisons
Provide leadership and support during emergencies
Collaborate with team members to optimize service delivery
Plan and assign work schedules
Ensure timely responses to client-reported emergencies
Monitor service quality
Participate in analysis and review of operating performance
Monitor employee timekeeping entries
Look for opportunities to increase revenue
Arrange for staff substitutions
Required Qualifications
High school diploma or equivalent
Two (2) or more years of Supervisor experience
Two (2) years of Customer Service experience
Excellent verbal and written communication skills
Strong organizational and problem-solving abilities
Ability to multitask and work under pressure in a fast-paced environment
Proficiency in using computers and common software applications