G

Order Processor - Operations

Golden Waffles

South Bend, IN
15 days ago

Job Description

Join Golden Waffles as an Order Processor in Operations and play a crucial role in managing customer orders and shipments. You will work closely with sales representatives and ensure efficient logistics to meet customer needs.

Key Responsibilities

  • Pull Sales Rep web orders twice daily
  • Provide customer service such as tracking orders and dock appointments
  • Quote, setup and document outbound/inbound shipments
  • Track truckload and less than truckload orders
  • Maintain reports of shipment or delivery issues
  • Communicate with customers and Route Sales Representatives regarding orders
  • Enter daily receipts into internal accounting software
  • Organize and complete daily open order and DRT completion reports
  • Coordinate outgoing shipments to warehouse/depot

Required Qualifications

  • Generalized knowledge of shipping and receiving in a warehouse setting
  • Advanced Microsoft Office knowledge
  • High School Diploma/GED or equivalent

Preferred Qualifications

  • Microsoft CRM & Great Plains experience