Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market
Kaneohe, HI
6 days ago
$16.50 - $30.20
Job Description
Join Whole Foods Market as a Customer Service & E-Commerce Supervisor, where you'll lead efforts to enhance customer service and e-commerce operations. Support your team in delivering an exceptional checkout experience, monitor performance metrics, and drive safety and quality standards while fostering a positive work environment.
Key Responsibilities
Deliver outstanding customer experience and hold Team Members accountable.
Establish clear expectations for balancing in-store and online customer service.
Monitor customer flow and assign tasks to meet customer needs.
Ensure effective responses to customer inquiries.
Support collaborative relationships with departmental leaders and partners.
Foster a positive and productive team environment.
Maintain safety and security standards.
Develop and mentor Team Members to sustain high performance.
Identify process improvement opportunities.
Required Qualifications
12+ months retail experience
Benefits & Perks
Health insuranceRetirement plan benefitsEligibility for store discountPaid time off