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Job Description
Join Intuit as a Tax Associate for the upcoming tax season, working remotely to help clients navigate tax complexities. With a focus on customer service and professional integrity, you'll provide expert guidance and support using TurboTax products.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Manage product/software inquiries
Maintain sensitive customer information securely
Document interactions to maintain accurate records
Interact with customers using video communication software
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Ability to obtain necessary state licenses, certificates, permits, or bonds
Excellent customer service skills
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week across three or more days
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live