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Talent Acquisition Specialist

Teleperformance USA

Dutch Fork, SC
25 days ago

Job Description

Join PSG Global Solutions as a Talent Acquisition Specialist and play a crucial role in attracting and retaining top talent for contact center roles. This full-time position involves engaging with candidates, conducting interviews, and collaborating with community partners to enhance the candidate pipeline, all within a dynamic and high-energy environment.

Key Responsibilities

  • Review and monitor employment applications for contact center employees
  • Maintain relationships with appropriate recruiting resources
  • Participate in offsite hiring events
  • Develop community partnerships to increase candidate pipeline
  • Maintain professional representation of Teleperformance to candidates
  • Pre-screen applicants, schedule and conduct interviews
  • Conduct pre-employment testing, reference checks, and background checks
  • Review and audit new hire paperwork
  • Communicate employment offers and orientation to new employees
  • Maintain recruiting reporting and data

Required Qualifications

  • 2 years recruiting and interviewing experience in a high-volume setting
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Proficiency in Microsoft Office Suite
  • Excellent attendance history
  • Must pass background and drug tests

Preferred Qualifications

  • 3 years recruiting experience
  • Bilingual English/Spanish
  • Previous call center experience