Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll ensure accurate financial transactions and provide exceptional support to patients regarding their accounts. This role requires expertise in billing processes and the ability to resolve discrepancies effectively, contributing to the overall efficiency of our healthcare services.
Key Responsibilities
Demonstrate knowledge of insurance processes, including deductibles and copays
Accurately record payments and apply them to patient accounts
Conduct account reconciliation and resolve discrepancies
Interact with patients regarding billing inquiries and payment arrangements
Initiate collection efforts for past-due accounts
Maintain detailed records of transactions related to patient accounts
Ensure compliance with healthcare billing regulations, including HIPAA
Generate reports on accounts receivable status and collections efforts
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability