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Clinical Specialist II for Synchronous Tufts Partnership - Remote

Thriveworks

Not Specified, MA
7 days ago
$80,000 - $84,000

Job Description

Join Thriveworks as a Clinical Specialist II and be part of a dedicated team delivering high-quality care remotely. This role focuses on enhancing participant experiences and improving clinical processes while advocating for clients' needs.

Key Responsibilities

  • Provide 30 hours of direct counseling care per week
  • Conduct concurrent note taking during sessions
  • Prepare treatment plans and required documentation
  • Participate in treatment team meetings
  • Attend weekly Synchronous Health team meetings
  • Advocate for participants' clinical needs
  • Liaise with Customer Success for participant requests
  • Support development of outreach and marketing materials
  • Serve as first point of contact for participant concerns
  • Report unresolved concerns to Operations team
  • Stay updated on developments in clinical care
  • Other duties as assigned

Required Qualifications

  • Licensed LICSW, LMHC, or LMFT in the state of MA
  • Informed on state tele-health policies
  • Comfortable with technology and conducting sessions via tele-health
  • Capability to build therapeutic relationships in a virtual platform
  • Polished, professional virtual presence
  • Strong ability to identify markers for appropriate level of care
  • Experience with treating a variety of conditions
  • Ability to use technologies for administrative and clinical support
  • Must pass a background check
  • Ability to work remote in a secure location
  • Access to smartphone, laptop, and internet connection

Preferred Qualifications

  • Bilingual

Benefits & Perks

Salary position with bonus potentialTeam cultureProfessional development & advancement opportunities401K with 3% employer matchHealthcare, Dental, Vision, and life insurancePaid time off and paid holidaysProfessional EAP program for team members & householdAdditional coverage options like Short Term Disability