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Job Description
Join DriveTime as a Part-Time Loan Advisor to assist customers in managing their auto loans while building positive relationships. You'll negotiate payment plans and provide solutions to help customers stay on track towards vehicle ownership in a dynamic work environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate, negotiate, and build relationships with customers
Navigate multiple systems to review account information and process payments
Contact customers who are delinquent and monitor repayment agreements
Assist customers with debt repayment plans and modifications
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, customer service, sales or retail industry
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Background in Metrics and Analytics
Benefits & Perks
Medical, dental, and vision insurance401(k)Company paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid Time OffIn-house gymGame roomSocial events