Join Optum as an Outpatient Registration Specialist and play a crucial role in patient admission flow, ensuring accurate and timely processing of insurance details. You'll be the first point of contact for patients, making a significant impact on their health journey.
Key Responsibilities
Communicate directly with patients and/or families to complete the registration process
Respond to patient and caregivers' inquiries in a compassionate manner
Obtain Benefits and Insurance verification
Collect Point of Service Cash, Co-Pays, Deductibles and Coinsurance
Accurate Computer Data Entry
Scan documents
Organize and schedule patient services and appointments
Register and Pre-Register Patients for various cases
Work with Patient Registration and Electronic Medical Record systems
Generate, review and analyze patient data reports
Required Qualifications
High School Diploma/GED (or higher)
2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
1+ years of customer service experience
1+ years of experience with insurance policies and procedures
Access to reliable transportation & valid US driver's license