Join Optum as a Practice Assistant where you will play a crucial role in patient care by supporting the health care team, ensuring efficient operations, and providing excellent customer service. Work in a dynamic environment that values compassion and teamwork, while benefiting from comprehensive perks and growth opportunities.
Key Responsibilities
Greets patients and visitors in a prompt, courteous and helpful manner
Obtain accurate and updated patient information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File and maintain medical records
Confirm and schedule appointments
Follow the Cash Security policy and procedures
Perform referral documentation promptly
Provide effective communication to patient/family team members and other health care professionals
Demonstrate precision and efficiency in scanning documents
Maintain patient confidentiality and adhere to HIPAA and OSHA requirements
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Ability to work Monday through Friday 11:30 am to 8:00 pm EST
Ability to travel to other offices if needed
Preferred Qualifications
1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record
Knowledge of medical terms
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-Term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)