Hotel Front Desk Supervisor, Holiday Inn Squire Resort
Delaware North
Flagstaff, AZ
1 month ago
$18.00 - $18.50
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Job Description
Join Delaware North as a full-time Hotel Front Desk Supervisor at Holiday Inn Squire Resort in Tusayan, Arizona. You'll oversee front desk operations, ensuring exceptional guest service while leading a dedicated team in a stunning location near the Grand Canyon.
Key Responsibilities
Train and supervise front desk team members
Provide guidance on resolving guest complaints
Implement policies and service standards
Prepare and issue work schedules and duty assignments
Coordinate with housekeeping department
Required Qualifications
At least 2 years' experience in hospitality
Fluent in English language both spoken and written
Preferred Qualifications
Front desk experience
Prior supervisory experience
Computer literate in MS Office programs
Experience with property management systems
Benefits & Perks
Health, dental, and vision insurance401k with company matchPaid vacation days and holidaysPaid parental bonding leaveTuition or professional certification reimbursementWeekly pay50% off food in onsite restaurants20% off retail and grocery itemsMonthly team member appreciation eventsReferral bonus