Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Detroit, MI
26 days ago
$16/hour (base wage during training)
Job Description
Join TTEC as a Bilingual Customer Service and Sales Representative in a remote role where you'll connect your service skills with sales to become a Licensed Healthcare Insurance Agent. Enjoy comprehensive training, supportive culture, and excellent benefits as you help customers navigate their insurance options.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion
Identify additional customer needs and help them upgrade products
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
Strong customer service orientation
Strong computer navigation skills
High speed internet (>25 mbps download and 10 mbps upload)
Integrity to follow HIPAA guidelines
Benefits & Perks
FREE licensing course and paid time for studyingAll state licensing exam fees coveredBase wage of $16/hr during training, increasing once licensedPerformance-based bonusesPTO, tuition reimbursement, health and wellness incentives