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Patient Account Representative- Medical Insurance Claims Follow Up/Hospital Billing

Guidehouse

Birmingham, AL
3 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Guidehouse as a Patient Account Representative, where you'll manage billing and claims follow-up while ensuring patient satisfaction. This role provides a great opportunity to grow your skills in a supportive environment focused on delivering top-notch service.

Key Responsibilities

  • Perform billing, follow up, account resolution, adjustment posting, and adjustments refunds
  • Verify payments received are correct per contract
  • Ensure patient satisfaction and find solutions to problems
  • Collaborate with management regarding payment patterns and issues with specific payers
  • Review remittance advices and electronic billing reports

Required Qualifications

  • High School diploma or equivalent
  • 0-2 years of experience in hospital billing and/or claims follow-up

Preferred Qualifications

  • CPAR (Certified Patient Account Rep)
  • Knowledge and understanding of diagnosis, HCPCS and CPT codes
  • 1 year experience with claim edits and follow-up related to government/non-government claims accounts
  • Prior experience with Metrix, SSI, and HealthQuest
  • Experience with spreadsheets, reporting, payer websites and sFax
  • Excellent communication and interpersonal skills
  • Great typing skills along with MS Excel and Word experience

Benefits & Perks

Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysDiscretionary variable incentive bonus eligibilityParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare Program

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