MassMutual is seeking an experienced Head of Change Management to lead the evolution of project-related change management practices. This strategic role will enhance change readiness and enable successful implementation of major business initiatives, driving high engagement and adoption across the organization.
Key Responsibilities
Lead Change Management Team for Corporate Function project portfolio
Determine and implement change management strategy for projects
Evangelize Change Management’s mission and vision
Facilitate a Change Management Center of Excellence
Align change management practices with overall business strategy
Define and own standards for change management processes
Engage Corporate Function leaders and project sponsors for coaching and training
Enforce quality control and accountability for change management standards
Required Qualifications
Bachelor's degree
10+ years of experience leading large strategic or transformational changes in large, complex financial services companies
Strong executive presence and communication skills
Well-versed in Change Management methodologies, tools, and best practices
Exceptional leadership and influence capabilities
Strong facilitation and training skills
Ability to manage a team of change resources
Committed to visible, active participation in the Project Management process
Preferred Qualifications
5+ years focused on change management discipline in insurance, wealth management and distribution
Prosci certification or equivalent
Agile/Waterfall project management experience
Knowledge of best practices related to communications, training, and user engagement