Join DriveTime as a Loan Advisor, where you'll help customers manage their auto loans while building lasting relationships. Your role will involve collecting payments, negotiating repayment plans, and ensuring customer satisfaction in a fun, professional environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Educate and build relationships with customers
Navigate multiple systems for account information
Assist customers with debt repayment plans
Monitor overdue accounts and ensure regular follow-up
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, customer service, sales or retail industry
Ability to pass a drug test and a background check
Preferred Qualifications
Background in Metrics and Analytics
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidaysIn-house gymGame roomSocial events