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Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA

TTEC

Bentonville, AR
26 days ago
$16/hour

Job Description

Join TTEC as a Spanish-English Bilingual Customer Service and Sales Representative, where you will support customers in understanding and selecting the best insurance products. Benefit from paid training, exam fees, and a supportive work culture while contributing to exceptional customer experiences.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting the right products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion and active listening
  • Identify additional needs customers may have and help them upgrade products or services

Required Qualifications

  • Bilingual in English and Spanish
  • Minimum six (6) months sales experience
  • High school diploma or equivalent
  • Ability to work from home
  • Integrity to follow HIPAA guidelines
  • Strong customer service orientation
  • High speed internet (>25 mbps download and 10 mbps upload)

Preferred Qualifications

  • Self-discipline and tenacity to learn about insurance licensing

Benefits & Perks

FREE licensing course and paid study timeAll state licensing exam fees coveredPerformance-based bonuses after licensingPTO, tuition reimbursement, health and wellness incentives