Join Johns Hopkins Medicine as a Patient Service Representative, where you will support administrative operations and enhance the patient experience. Engage with families and medical staff to ensure smooth scheduling, registration, and financial clearance for patients.
Key Responsibilities
Greet patients and enhance customer experience
Schedule and pre-register patients
Assist in eligibility and authorizations
Check-in and check-out patients
Enter charges and handle cash
Follow organizational policies across departments
Required Qualifications
High School diploma, GED, or equivalent
1 year of medical office or customer service experience
Knowledge of healthcare business office procedures
Skilled in greeting patients and answering telephones
Benefits & Perks
Health and well-being prioritizationDiverse and inclusive workplace environment