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Sr. Manager, Retention Programs (Remote)

Gartner

Irving, TX
3 days ago
$106,000 - $145,000

Job Description

Gartner seeks a Senior Manager for Retention Programs to lead complex renewal efforts and drive growth strategies. The ideal candidate will leverage cross-functional collaboration and analytical skills to enhance client retention. Join a dynamic team focused on delivering exceptional results and innovation.

Key Responsibilities

  • Lead Deal Support for complex renewals
  • Create scalable action plans and lead presentations
  • Drive collaboration with Client Value Managers and partners
  • Conduct quantitative and qualitative analyses
  • Improve processes and tools for quality and productivity
  • Own actions, measure progress, and lead initiatives/projects

Required Qualifications

  • Bachelor's degree
  • 5-7+ years of experience in complex analyses and solving business problems
  • Ability to influence leaders
  • Ability to synthesize complex problems
  • Outstanding project management skills
  • Forward thinking to anticipate risks
  • Analytical skills and proficiency in MS Office (Excel, PowerPoint)

Preferred Qualifications

  • Master's degree

Benefits & Perks

Generous PTO401k match up to $7,200 per yearOpportunity to purchase company stock at a discountAnnual bonus plan or role-based incentive plan