Social Media Content Moderator - Spanish Bilingual- Onsite
Teleperformance USA
Vero Beach, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator where you will ensure user-generated content meets community guidelines and provides a positive experience. This full-time position values emotional intelligence and attention to detail, offering a dynamic work environment with opportunities for personal growth.
Key Responsibilities
Moderate user-generated content on clients' platform
Review content to ensure it meets community guidelines
Participate in refresher training for correct policy implementation
Classify and eliminate sensitive content
Investigate and resolve complex content issues
Provide trends and insights for process improvements
Remain updated on workflow changes and policy updates
Required Qualifications
Strong spelling, grammar, and reading skills
Emotional intelligence and resilience
Attention to detail
Availability to work various shifts
Experience navigating internet websites including social media
High School Graduate or GED or higher
Over 18 years of age
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k)Paid Time OffEmployee wellness and engagement programs