Join DriveTime as a Loan Advisor and help customers navigate their loan repayments while building positive relationships. Enjoy a flexible part-time schedule with comprehensive benefits and opportunities for professional growth.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and negotiate with customers to influence them to make needed payments
Monitor and ensure regular follow up on all loan repayment agreements
Assist customers with debt repayment plans
Utilize computer systems for account management
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K) planCompany paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidays