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PATIENT SERVICES REP (PER DIEM)

Cooper University Health Care

Camden, NJ
1 day ago

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Job Description

Join Cooper University Health Care as a Patient Services Representative (Per Diem), where you will greet patients, manage registrations, and ensure excellent customer service in a fast-paced environment. This role offers opportunities for career growth and a supportive work culture.

Key Responsibilities

  • Greet patients and guests, providing excellent patient service
  • Perform registration functions, including updating demographics and insurance information
  • Make appointments and manage follow-ups
  • Collect co-pays and reconcile cash drawer
  • Document patient outreach and communication
  • Assist patients using technology upon arrival
  • Maintain knowledge of regulatory standards

Required Qualifications

  • High School Diploma or equivalent
  • Minimum one year of recent registration or billing experience in a medical facility
  • Excellent organizational skills
  • Strong written and verbal communication skills
  • Ability to provide excellent customer service

Preferred Qualifications

  • Proficiency in patient registration and scheduling
  • Experience with medical insurance pre-certifications and authorizations
  • Epic experience
  • NAHAM Certified Healthcare Access Associate (CHAA) certification

Benefits & Perks

Comprehensive benefits program including health, dental, vision, life, and disability insuranceRetirement plansCareer growth opportunities through professional development