Join Intuit as a Business Tax Analyst and help customers navigate their business taxes with expert guidance. This remote position offers an opportunity to impact TurboTax Live Business while utilizing your tax preparation expertise in a supportive environment.
Key Responsibilities
Assist TurboTax Business customers with tax advice and return preparation
Create high-quality customer interactions using deep customer empathy
Utilize resources to deliver accurate answers to customer inquiries
Apply practices and company policies to troubleshoot customer issues
Document customer interactions
Meet company performance metrics and participate in projects as needed
Required Qualifications
3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S)
Minimum of 2 seasons of personal Tax Preparation experience
Active Preparer Tax Identification Number (PTIN)
Strong customer service skills
Excellent verbal and written communication skills
Ability to work in a fast-paced environment with minimal supervision
Must reside in the United States
Preferred Qualifications
Bookkeeping experience
Experience preparing Business Tax returns for service industry customers
Knowledge of Circular 230
Proficient with technology and tax preparation software